Personal data

The protection of your private data is our priority. This privacy policy applies to www.boostertransform.com, Booster Pilates AG and “booster transform”, trade name of Booster Pilates AG. It governs data collection and usage. Booster Transform’s website is a gym website. By using Booster Transform’s website and/or attending classes at Booster Transform, you consent to the data practices described in this policy.

This policy describes the basis on which any personal information we collect from you or that you provide to us will be used by us. By submitting your personal information to us, you consent to the practices described in this Privacy Policy.

Information we may collect from you

booster transform collects personally identifiable information, such as your name, telephone number, email address, when members voluntarily submit it in order to register for classes offered by booster transform and/or to receive information from booster transform.

booster transform also collects billing and credit card information to complete class or product transactions.

booster transform also collects non-personally identifiable information through Google Analytics. This includes data such as your IP address, browser type, domain name, specific web pages you click on, and other anonymous data. We collect this data automatically and it is used in aggregate for the operation of the service, to provide general statistics about the use of our services, and to help us improve our website and user experience.

booster transform encourages you to review the privacy statements of websites you choose to link to from www.boostertransform.com so that you can understand how those websites collect, use and share your information. booster transform is not responsible for the privacy statements or other content on websites outside of the booster transform website.

Use of your personal data

Booster transform collects and uses your personal information to operate its website and deliver the services you have requested.

The information we collect will only be used to fulfill your specific request unless you give us permission to use it in other ways, such as to contact you about other products or services available from booster transform or potential future partners. booster transform may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

booster transform will only disclose your personal information if required to do so by law or under circumstances necessary to protect the personal safety of booster transform’s customers or the public (e.g., if federal health and human services authorities would require booster transform to disclose the names of participants in a class to limit the spread of an epidemic).

Security of your personal data

booster transform will make every effort to protect your personal information in a private and secure manner.

booster transform does not sell, rent or lease its customer lists to third parties.

To protect your personal information from unauthorized access, use or disclosure, booster transform uses an SSL certificate for encryption through Infomaniak.

booster transform values your privacy and has engaged trusted partners in connection with our booking system management, website hosting tracking, emailing and online payment. All such third parties are prohibited from using your personal information except to provide these services to booster transform, and they are required to maintain the confidentiality of your information.

These partners are: www.bookeeapp.com, www.analytics.google.com and www.mailchimp.com.

These companies process personal data within and on devices physically located in the EU/EEA or such third country as deemed appropriate by the European Commission and the Swiss authority. Their privacy policies can be found by clicking on the following links:

– Bookeeapp.com by Spotbee, Inc – https://www.bookeeapp.com/privacy-policy.

– Mailchimp – https://mailchimp.com/legal/privacy/

– Google Analytics – https://policies.google.com/privacy?hl=de

Booster transform also works with a third party provider called Adyen to provide secure online payments. Adyen complies with the Payment Card Industry Payment Application Data Security Standard (“PCI DSS”). Please note that booster transform and its employees do not have access to credit card information stored securely by Adyen beyond the last 4 digits the credit card.

– Adyen – https://www.adyen.com/policies-and-disclaimer/privacy-policy

No credit card payment will be made by booster transform without your consent. The only exception is for customers who have an “All You Can Boost” unlimited pass, who may be charged an automatic “late cancellation” or “no-show” fee as described in our Terms and Conditions. If you experience any errors or issues, please contact hello@boostertransform.com to resolve them.

Booster Transformation also works with a third party vendor called Bexio to enable payments by invoice. Your name, email address, and phone number may be stored on the Bexio platform when you request an invoice payment.

– Bexio – https://www.bexio.com/en-CH/policies/privacy-policy

We take reasonable precautions and procedures to try to protect the security of data and information, including personal information, to the maximum extent possible.

Unfortunately, you must be aware that the security of the transmission of information over the Internet cannot be completely guaranteed. There are security and privacy limitations in computer systems and on the Internet that are beyond our control. In the event of a security breach of which we are aware, Booster Transform would take every measure to notify you as soon as possible.

Do we use cookies?

For your information, we do not use cookies.

Unsubscribe and unsubscribe from emails and newsletters

We respect your privacy and give you the opportunity to opt-out of receiving announcements of certain information. Customers may opt-out of receiving some or all communications from Booster Transform by clicking on the “unsubscribe” link at the bottom of our emails/newsletters or by contacting us at hello@boostertransform.com.

Access and correction of your personal data

We strive to maintain the accuracy and integrity of the personal information in our databases and to keep this information up to date. We encourage you to update your personal information promptly when it changes. You may request a copy of the personal information we have about you. You can send a request by email to hello@boostertransform.com

For your protection, we may ask you for additional information to verify your identity. In most cases, we will provide the information you request and correct or delete any inaccurate personal information you discover.

Retention of your personal data

We will retain your personal data only for as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented) or for other legitimate purposes (e.g., compliance with legal requirements).

You can also contact us at hello@boostertransform.com if you would like your personal data removed from our systems.

Terms of business

Please also visit our Terms and Conditions section which sets forth the use, disclaimers and limitations of liability for use of our website at www.boostertransform.com and participation in our fitness classes.

Your approval

By using our website, you agree to our website’s privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will update the privacy policy change date below.

This policy was last modified on January 6, 2023.

Contact us

If you have any questions about this Privacy Policy, you may contact us using the information below.

www.boostertransform.com

hello@boostertransform.com

Booster Pilates AG

Brandschenkestrasse 30

Zürich 8001

Switzerland